We presently have a
100 percent Lync/Exchange based phone system, with all of our PSTN calls going
to a gateway device that's connected to our 1 PRI and FXS ports. We run Polycom
CX600's as our endpoints.
We need to replace the current PSTN gateway device (extremely buggy, unreliable) with a certified gateway for Lync. The gateway device we use now has poor support and there is no on-site or after hours support.
When looking for a
replacement, I see the Microsoft has certified our Cisco 3925 E/K9 as a gateway
for Lync. We have a killer Smartnet agreement with 24/7 support and 4 hour
onsite, so this seems the perfect fit.
Presently the Cisco
device sits outside of our Sonicwall firewall and simply acts as the connection
to our Fiber internet link. So at present the only add-on is the SFP module for
the fiber connection.
My question is this:
1>
What all is required
to make the 3925 Lync friendly? Mainly I know we need to at least add some sort
of card for the PRI and FXS port. Are other modules recommended/suggested?
2>
This Cisco device
sits outside the firewall - whereas our current PSTN gateway device (and lync)
are inside the network. Is it still possible do this config, or will it create
a networking nightmare?
3>
Lastly, since we
still have a fax line (hence the need for the FXS port) - is it possible to
have the Cisco device intercept calls to our fax DID's (we have 18) and route
those to the FXS port? That way they don't pass to Lync, which wouldn't be
supported.
I had also look at
Dialogic as a solution, but given the mission critical nature of our voice service
- the Cisco device seemed best. Are there any big tradeoffs going this route? I
don't know Cisco IOS, however I do have a contractor who usually helps with
config.
If you need PSTN GW
for one E1 trunk and a couple of FXS' only, 39xx is a little to big for you.
But, of course, it
will serve.
First that you need
after recieving signal with PRI or FXS card is to encode the voice and to pack
it to IP packets.
Cisco 3925 router has a special
module for this - PVDM. This module is equipped wis DSPs (Digital Signal Processors)
to pack voice to IP. DSP calculator
http://www.cisco.com/web/applicat/dsprecal/dsp_calc.html will help you to
choose required PVDM module.
PSTN GW is not a
gateway to public Internrt services, so you can place it inside your FW without
any risk of intrusion.
And of course, it is
possible to separate incoming in PRI trunk calls, for instance, by destination
phone number, and directly translate all the calls with selected B-number to
dedicated FXS port.

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